Mac by Design

Your complete apple  solutions specialist


Private Mac help service that comes to your front door!…in & beyond Apple Solutions"


On-Site Support or Training:

2 hour minimum charge per visit.

$114 + GST per hour during normal business hours.

Regular Business Hours : Mon-Fri 10:00am-8:00pm,Sat. 10:30am-2:30pm (by appt. only)

Sunday & Holidays closed

$171+ GST per hour during Non-Regular Business Hours

*$283 travel charge per visit / $303

 + travel charge over 50 km

**It includes 1 hour onsite**

(based from Tsawwassen for Vancouver)

Please inquiry for other locations

*$62 + GST cancelation/rebooking fee applies if not given at least 72 hour notice

**$283 No Show fee applies if client fails to show or keep appointment

Recycling charge add-on available…$62 plus GST

*Off-site Support ...via remote, phone, text or email, is available to existing clients. Billed in 30-minute increments.

**Mac only, PC support only for transfers, Parallels/VMware & Bootcamp

**Payments are due at the end of each session.

(Failure of immediate payment results in a late fee)

Late fee adds $50 per week overdue

Credit Card preferred , E-transfer, or cash

Also available - Gift certificates. The perfect gift for your favorite mac friends and family. Call or Email for details


Home user support

Enterprise and Business support


Consulting on all Apple & related products

Training of all Apple & related products

Home Automation


Installations, Configurations, & Modifications

Mac & PC transfers

Software problems & questions

System setup/clean-up/tune-up Software updates

Setup of home automation and products




Crashed systems & hard drives

Network issues

Printing issues

Apple problems, errors & glitches

Home Automation issues


Don’t hesitate to get intouch

I will get back to you asap


Twitter @Twitter | Mac by Design

Shawn Kucherka

Servicing Vancouver, Victoria and the Southern Gulf Islands

Mac User for over 39+ years

Certified Apple Product Professional

© Mac by Design 2023