Mac by Design
Private Mac help service that comes to your front door!…in & beyond Apple Solutions"
On-Site Support or Training:
2 hour minimum charge per visit.
$114 + GST per hour during normal business hours.
Regular Business Hours : Mon-Fri 10:00am-8:00pm,Sat. 10:30am-2:30pm (by appt. only)
Sunday & Holidays closed
$171+ GST per hour during Non-Regular Business Hours
*$283 travel charge per visit / $303
+ travel charge over 50 km
**It includes 1 hour onsite**
(based from Tsawwassen for Vancouver)
Please inquiry for other locations
*$62 + GST cancelation/rebooking fee applies if not given at least 72 hour notice
**$283 No Show fee applies if client fails to show or keep appointment
Recycling charge add-on available…$62 plus GST
*Off-site Support ...via remote, phone, text or email, is available to existing clients. Billed in 30-minute increments.
**Mac only, PC support only for transfers, Parallels/VMware & Bootcamp
**Payments are due at the end of each session.
(Failure of immediate payment results in a late fee)
Late fee adds $50 per week overdue
Credit Card preferred , E-transfer, or cash
Also available - Gift certificates. The perfect gift for your favorite mac friends and family. Call or Email for details
Home user support
Enterprise and Business support
Consulting on all Apple & related products
Training of all Apple & related products
Installations, Configurations, & Modifications
Mac & PC transfers
Software problems & questions
System setup/clean-up/tune-up Software updates
Setup of home automation and products
Crashed systems & hard drives
Apple problems, errors & glitches
Home Automation issues